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DO YOU
HAVE A COMMENT OR SUGGESTION?
Kingsley's takes all
customer comments seriously. Our systems are designed to ensure
that your satisfaction is met at all times and that our teams
endeavour to provide you with a consistent product and service
across all stores.
As we are
always looking for ways to further improve, what we do, we invite
your open comments about any aspect of Kingsley's.
Please
note that our complaints policies are:
1)
Any goods returned to the store with a complaint will be
replaced, or if the customer so wishes, money will be
refunded.
2)
While we endeavour to pack all orders with diligence, from time to
time there may be some errors. We ask that customers please
co-operate by checking that they receive what they have ordered and
paid for, prior to leaving the store, so that these errors do not
impact on enjoyment of their meal.
3)
Any complaint or dissatisfaction with our product or service
where the food has not been returned to the store, or any other
matter will be dealt with by our Marketing Department, and you may
email us on marketing@kingsleys,com, fax us on
02 62854075, or call 1800 632 742 to leave a message.
You can print out a complaints form and send it to
us, or complete the form below and email it to us.
Fields marked with*are required
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